Iona Senior Services Names New CEO

Joon Y. Bang has been named Chief Executive Officer of Iona Senior Services. Bang, who replaces Sally S. White, will join Iona Oct. 1.


A recognized expert in aging services with a commitment to working with diverse populations, Bang brings over 12 years of nonprofit leadership experience to Iona. Most recently, he served as President and CEO of the Seattle-based National Asian Pacific Center on Aging, the nation’s only nonprofit organization devoted to preserving and promoting the dignity, well-bring, and quality of life of Asian Americans and Pacific Islanders and diverse communities as they age. He previously served as Executive Director of the Korean American Coalition (KAC) in Los Angeles. That city’s leaders honored Bang as a 2018 Impact-Maker to Watch, recognizing his skill “building consensus and coalitions to ensure the rights we all fight for regardless of ethnicity, faith, gender, sexual orientation, or political affiliation.” In addition, under his leadership, KAC was selected as a 2017 California Nonprofit of the Year. Bang began his nonprofit career with the NAACP Legal Defense Fund.

“We are excited to welcome Joon Bang to Iona,” said Ruthann Bates, President of Iona’s Board of Directors. “We are confident that he will be able to build quickly on Sally White’s legacy of strength and service to enter the next phase of Iona’s contribution to the health and well-being of older adults.”

“I look forward to stewarding Iona’s mission with the team and building on Sally’s 35 years of service,” said Bang. “Iona’s new adult day health center in Southeast Washington reflects the organization’s commitment to bringing services to neighborhoods and populations that have long been neglected and where the needs are greatest—a commitment I’ve shared throughout my career. Together, we’ll ensure the District’s aging population from all backgrounds and all parts of the region have access to the resources and support they need to live with dignity and thrive.”

“There are so many opportunities ahead for Iona with the right leader—and that leader is Joon Bang,” said White. “Joon has dedicated his career to addressing inequities impacting diverse and vulnerable populations. His strategic and compassionate leadership is just what is needed to expand Iona’s role as both a regional expert and national model for care and support for older adults and family caregivers—no matter their age, income, or the address of their homes. I know that Iona’s generous donors—who have supported us over the years and throughout this transition—will enjoy getting to know Joon as much as I have,” added White.

Meet Iona’s New Staff

Meet Iona’s staff members who joined us over the summer!

Angela Buchanan—Licensed Practical Nurse

A former DC firefighter in the late 1980s, Angela quickly found a knack for the medical runs, which led to a career in nursing. She is thrilled to be grand ma-ma to twins and is looking forward to her journey at Iona.

Frances Bucien—St. Alban’s Site Manager

Frances joined Iona in August 2021 after directing Congregate Nutrition programs and an Aging in Place program in New York and New Jersey. She is delighted to be back in Washington, where she grew up, and working at such a highly-regarded, and arts-oriented, organization.

E.A. Casey–Dementia Navigator/Resource Specialist

E.A. Casey—who goes by Casey and uses they/them pronouns —just finished their clinical master of social work in May 2021. They are thrilled for the opportunity to work closely with community members through Iona after more than a decade of managing grants and research projects in the aging services field.

Aida Čavalić—Senior Director of Initiatives and Operations

Aida joined Iona in July 2021 and brings two decades of Finance and Operations experience to her role, both in the nonprofit and corporate sectors. She previously served as the Director of Finance and Administration at FairVote, where she led an overhaul of Accounting and HR systems and was in charge of management, oversight, and strategic analysis of finance, operations, and HR.

Arlene Lutenegger—Front Desk

Arlene has been participating in Iona’s programs since she and her husband moved to DC in 2017.  After a long career in social services and counseling, working for Iona feels like coming home for her!

Cassandra Moran—Individual Giving Manager

Cassandra comes to Iona from the Cleveland History Center, where she served as Advancement Manager.  The challenge of helping her elderly parents live independently gave Cassandra a firsthand appreciation of how Iona helps seniors and their caregivers, in addition to a desire to work in this field raising funds to support Iona’s mission.

Saudia Roberts—Activity Program Manager

Saudia is a native Washingtonian who loves music and pets (she has a large cat and very small dog). She has worked in senior care for over 15 years, with most of her experience in nursing home long term care, skilled nursing, and memory care. She is excited to be a part of such an amazing organization and team.

Georgetown Language Project

Iona is partnering with the Georgetown Language Project to expand access to its community resources for older adults and family caregivers.

The Georgetown Language Project is a student group at Georgetown University in which undergraduate students provide free translation of materials for local nonprofits, schools, and organizations. The goal of the group is to promote language accessibility within the DC community through its translation efforts.

Fifty students with advanced language proficiency participate in the program. They speak a wide range of languages including Spanish, French, Mandarin, Arabic, and more. The group translates hundreds of pages of material each year, which are all reviewed by language experts for accuracy.

Natalia Lopez, 21, a rising senior and co-president of the Georgetown Language Project, says she understands the value of providing free translation services based on her own experience as the daughter of two immigrants from South America. “Translated materials from local organizations helped my parents learn English, enroll in school, and even start a business,” she says.

Alvin Lee, 21, also a rising senior and co-president of the group, agrees. “I grew up in an immigrant family and extremely diverse community in Los Angeles,” he says. “So I understood the challenges language barriers can cause, especially when it comes to understanding and filling out important documents.”

A passion for translation and making information accessible to all is a driving force for many students to join the Georgetown Language Project, according to Lee. “Our members’ dedication and passion for social impact have been key to the Georgetown Language Project’s success,” he says.

In spring 2021, the group began its translation of the first of several Iona fact sheets on helpful topics for older adults. “Low-Cost Housing Options” is now available in English, French, and Spanish. This fall, the group will continue translation of the remaining fact sheets, including a Mandarin translation.

For the students of the Georgetown Language Project, the effort to provide translations for community members is well worth it. “I am so proud to be part of such an amazing community at Georgetown. Our group is made up of such dedicated students who truly want to positively impact their community,” says Lopez.

“I’m extremely glad that our translation projects are able to make a positive impact, and I am excited about future projects and collaborations with Iona!” adds Lee.

Macro Social Work: A Seat at the Policy Table

I’ve always had a passion for helping others.  As a student at All Saints Catholic High School in Washington, D.C., I joined the Community Service Club and remember the rewarding feeling I felt as I volunteered at local nonprofits like Martha’s Table, S.O.M.E., Saint Ann’s Infant Home, and Catholic Charities. In college, I continued to follow this passion as a Big Sister with Big Brothers and Big Sisters of Central Maryland. All these experiences were life changing for me. I realized I could make a difference in the lives of individuals and children who needed encouragement and a helping hand.

Ultimately, I graduated with a bachelor’s degree in Social Work, and I chose to start my career in Micro Social Work. This type of social work is the kind most people are familiar with, wherein a case manager works with individuals and families to connect them to resources, services, and programs within the community. I enjoyed working with clients in Baltimore, Prince George’s County, and Washington, D.C.  However, during my time as a case manager, I found myself asking the same question over and over: How can these programs and policies become more effective to truly meet the needs of clients?

Eventually, I realized I wanted my career to go in a different direction. I saw that there needed to be more Macro Social Workers at the decision-making table—people who were active participants in the development of social and human services programs and policies. Too many of these are created without consulting the expertise of professionals who work in those systems every day and who understand the real needs of individuals and families. I realized I wanted to get involved in the legislative process for social justice issues and policy reforms. As a result, I returned to graduate school at Howard University to pursue a Master’s of Social Work degree in Macro Social Work.

So, what is Macro Social Work exactly? Macro-level social work addresses the challenge of alleviating societal problems to improve the quality of life locally, nationally, and internationally (socialworkguide.org). Macro Social Workers look at the “big picture.” These social workers work to confront issues at the systems level. They work in regional and federal government agencies, universities, human rights organizations, and nonprofits. The roles of Macro Social Workers vary and may include advocacy, community organizing, program development, and policymaking.

As a Macro Social Work Intern at Iona Senior Services, I’ve had the opportunity to assist with Iona’s online Aging Solo program. Aging Solo is a program created by Dr. Deb Rubenstein, Iona’s Director of Client Services, to educate and help older adults to be proactive about issues related to aging. Aging Solo promotes self-determination and helps older adults choose how they want to live out their later years.

In weekly webinars, we facilitated discussions with older adults about advanced healthcare planning, end of life planning, wills, how to create a support network, aging in place, senior housing options, money management, and additional topics. One of my assigned tasks was conducting outreach among faith communities throughout Washington, D.C., with a focus on Wards 7 and 8.

Historically, Wards 7 and 8 have been underserved in the city when it comes to healthcare, mental health services, education, and food security. These resource gaps are especially devastating for older adults who are aging alone with limited resources. Research shows that racial disparities still exist today in terms of access to quality treatment and services for older African Americans and other minorities, especially in healthcare, mental health services, housing, food security, advanced health care planning, and hospice care.

When the Aging Solo class began, we had over 40 older adults from diverse racial, socioeconomic, and cultural backgrounds. Iona wanted every participant to see themselves reflected in the Aging Solo curriculum. The course helped participants prioritize next steps needed in order to successfully age on their own.

Testimonials after the course showed that it was life changing for participants. One stated, “I want to try to make decisions for myself before I can’t.” Another said, “You can start a little at a time, but just get started.” Most participants reported an increase in confidence in their ability to engage in activities that are important to as they grow older, maintaining a social network, knowledge of services to help if they have difficulty performing daily activities, readiness to talk to financial decision-makers about how they want their finances managed, and having friends and/or family to support them as they age.

The Aging Solo curriculum is vitally important for Black older adults living in Wards 7 and 8, as well as those nationwide who may not have access to or knowledge about their options as they get older. This curriculum provides that access at an affordable price (Aging Solo is offered on a sliding scale based on income). Aging Solo shares valuable local, regional, and national resources and includes the experiences of Black older adults who are aging on their own.

My experience as an African American middle-aged social work intern at Iona Senior Services has been a unique and extraordinary one due to the COVID-19 pandemic. This internship journey has also been educational and insightful in that I am aging as well. As I enter the next chapter in my life, my purpose as a Macro Social Worker is clearer than ever before as I witness the health disparities and lack of equal access to COVID-19 treatment and vaccinations for older adults and individuals who come from underserved, marginalized, and oppressed communities.

As social workers, we cannot afford to sit on the sidelines. We must be active participants at policy and legislative tables on local, state, and federal levels in order to ensure that fair and just policies and programming are available for older adults of color. Where do I see myself in 10 years? Sitting at the table with agency directors, policymakers, and local politicians—just as I’ve witnessed with Iona Senior Services’ leaders and staff. We must fight for these priorities because ALL older adults deserve them.

By Angela Mitchener

Support Iona While You Shop at Target

Exciting news! Iona has been chosen as a featured nonprofit for Target Circle. Now you can give back to your community after shopping at Target!

Target Circle is a free loyalty program available nationwide for anyone who shops at Target in person or online.  One benefit of Target Circle is the ability to earn votes to help direct where Target gives locally.

Now through June 1st, you can shop at Target and cast votes for Iona Senior Services through Target Circle. Featured nonprofits will receive at least $500–and possibly more, based on votes!–later this summer.

There are 3 easy ways to sign up for Target Circle:

1. Sign up at target.com/circle
2. Download the Target app
3. Provide your phone number at checkout

Then, it’s simple to cast your votes online! Just log on to your account at target.com or sign into the Target app and follow the prompt and instructions to vote.

Thank you for supporting Iona!

Longtime Executive Director to Retire from Iona Senior Services

A message from Iona’s Board of Directors. 

Sally White, Iona’s Executive Director, has announced her plans to retire from the organization during the latter part of 2021.

Sally has been extremely influential in the expansion of Iona’s programs and services over her career of nearly 35 years. She started at Iona as an Information and Referral Specialist in 1986 and served in many capacities over the years, rising to Iona’s Executive Director in 2009. During Sally’s illustrious tenure as Executive Director, Iona has:

  • Further developed the beautiful community facility located in Ward 3, and ultimately built a new facility in Ward 8, a state-of-the-art adult day health center located in the Congress Heights neighborhood;
  • Added numerous programs, including the Take Charge/Age Well Academy and its signature Aging Solo program, as well as other specific programs designed for older adults experiencing memory loss and diminishing command of their financial resources;
  • Effectively navigated the delivery of vital nutritional resources and initiated “remote touch” initiatives to counter the negative effects of the pandemic, which has impacted many older adults who are lonely and isolated;
  • Dispatched social workers to serve at-risk older adults at their residences when it appeared their safety might be endangered due to cognitive impairment and/or difficulty handling essential daily tasks;
  • Established key program alliances with outstanding community organizations to enhance the lives of older adults, such as Sibley Memorial Hospital, The Phillips Collection, faith communities, and aging-in-community Villages;
  • Substantially grown Iona’s financial resources and reserves; and
  • Enhanced and expanded Iona’s role as a service provider for DC Department on Aging and Community Living supported programs and services.

Sally has been a prolific leader in the field of aging and champion of the rights of older adults and their caregivers. She has served in the leadership of the District of Columbia’s Senior Advisory Coalition, ensured Iona’s continued support for the DC Coalition on Long Term Care, and is currently on the Board of Directors of LeadingAge DC.

Under Sally’s leadership, Iona is stronger than ever and thriving, with comprehensive programs, a solid leadership team, and stable financial position. She has proven to be a flexible, communicative, socially responsible, resourceful, creative, and empathetic leader. The successful opening of the new adult day health center in Ward 8 – in the middle of a pandemic – is testament to Sally and Iona’s ability to connect with and serve older adults throughout DC.

Sally believes that, given Iona’s solid footing, this is the right time to begin the process of transitioning to new leadership.

Iona has a strong, dedicated, and remarkably talented group of leaders, many of whom have been with the organization for 10-15 years and who will continue to perform their respective functions.  Sally has also helped assemble a diverse Board of Directors that is well-positioned to continue to oversee Iona’s strategic direction.

The Board is commencing a thorough candidate search for a new Executive Director led by Stacey Berk, Founder & Managing Consultant of Expand HR Consulting. The search process will be aided by work overseen by the Board’s Governance Committee to establish an organization-wide succession plan, including identification of leadership team roles and responsibilities and functional capabilities. Furthermore, the Board will continue to pursue organizational leadership that joins in the local and national struggle for racial justice and equity in every aspect of the organization’s objectives and interactions with older adults and their families/caregivers.

Iona is a highly effective organization which strives to support people as they experience the challenges and opportunities of aging and educates, advocate,s and provides community-based services to help people age well and live well. This mission and commitment transcend the individuals within the organization.

Sally and the Board are confident that a qualified Executive Director candidate will emerge to continue Iona’s mission, expand our reach, and superbly implement Iona’s strategic priorities. Sally has established that she is flexible as to the timing of her retirement and has indicated a strong commitment to assist in a seamless transition to the new Executive Director.

If you have any questions, please contact Sally White at 202-895-0246, swhite@iona.org, or email executivesearch@iona.org.

 Please view the Executive Director job posting here.

Iona stands in solidarity with Asian, Asian American, and Pacific Islander communities

From the start of the pandemic, Asian American, and Pacific Islander communities have experienced a significant increase in hate crimes and racist rhetoric implicating Asian people for the spread of COVID-19. Recently it’s been reported that there have been nearly 3,800 hate crimes, with 68 percent of these reports involving Asian American women. These hate crimes, which are race-based and xenophobic, often target the most vulnerable among us—immigrants, seniors, and women—who are least able to fight back or seek legal recourse.

Iona condemns the violence against the Asian, Asian American, and Pacific Islander (AAPI) community that occurred in Atlanta, Georgia, most recently in New York City, and elsewhere. We stand in solidarity with the families of the victims and Asian American colleagues and communities in the fight to stop racialized violence against people of Asian descent.

We firmly believe that any form of racial discrimination, hatred, bigotry, and violence against any community is an attack on all of us. We stand together to call for solidarity. We urge everyone to call out racism and violence when you see it in any community and to reach out to one another in support and care.

Below we share resources that can help us as a community to be better informed and better able to work in solidarity with our AAPI friends and colleagues. Please explore the resources below to learn more about current and historical context and to find ways to offer tangible support in the fight against anti-Asian violence and interlocking systems of oppression.

Resources for Education and Action:

Asian Americans Advancing Justice is calling for signatories to a statement denouncing systemic violence against AAPI communities and calling for community-centered response.

Stop AAPI Hate tracks and responds to incidents of hate against Asian Americans and Pacific Islanders in the US.

Bystander Intervention Training to Prevent Anti-Asian Harassment learn how to safely intervene if you see someone being targeted.

Red Canary Song resources to support families of Atlanta victims.

AAPI Women Lead

AAPI Force

Long History of Racism Against Asian Americans

How to Respond to Coronavirus Racism

 

Iona receives $50,000 for its “Love in Action”

Iona Executive Director Sally White was recently selected by the New York Life Foundation for embodying the spirit of “Love Takes Action.” As a result of this recognition, Iona will receive $50,000 in general operating support.  

In celebration of its 175th anniversary this year, New York Life launched the Love Takes Action Award, designed to celebrate extraordinary individuals who embody the value of selfless love and are serving their communities in response to the COVID-19 pandemic.  

New York Life Financial Advisor Jessie Washington, an Iona volunteer for the Aging Solo series, nominated Sally for the award this summer after attending Iona’s 2020 Heart of Caring Luncheon online.  

“I was so inspired by what I learned at Heart of Caring,” Jessie says. “When the email for award nominations arrived in my inbox, the first thing I thought of was the video Iona showed. To me, that was love in action.” 

 Loves Takes Action check presentation invitation
Please join us Thursday, December 17 from 12:30-12:45pm EST for a virtual check presentation with the New York Life Foundation! This brief celebration will include remarks from Sally White, Jessie Washington, and Marlyn Torres, Senior Program Officer for the New York Life FoundationIona Board of Directors President Ruthann Bates will emcee the event. We’ll also feature a slideshow highlighting Iona’s “Love in Action” during the public health crisis.  

Register here https://docs.google.com/forms/d/e/1FAIpQLSfzyovVBNGs8Y8ve_OvC3eAoGDMN4XZ16UGNPUu1yjpgbrjbw/viewform 

How to Vote this Election & Stay Healthy

Vote. Your Voice Matters

Election day is less than a couple of weeks away and the pandemic has changed the way you can access the polls this year. And if you are at risk for COVID-19, it’s especially important that you know your options.

As you make your voting plans, here are some important things to keep in mind.

By Mail

The good news is that most voters will be able to cast ballots by mail this year. From a public health perspective, voting absentee or by mail is a straightforward way to avoid contracting or spreading COVID-19. While you still might need to visit a ballot drop box or voting center to deliver your ballot, doing this minimizes contact with other people and helps reduce crowding at voting sites. Don’t know where your ballot drop location is? You can find it here: canivote.org.

In Person

You may still prefer to cast your ballot in person or need in-person voting assistance because of a disability. Early voting and voting in-person on Election Day will remain popular options this year, but early voting is usually less crowded. Make a plan! Look up your polling location here. https://www.nass.org/can-i-vote/find-your-polling-place

Save and share this phone number

If you have questions or face difficulties voting, call the election protection hotline at 866-OUR-VOTE (866-687-8683). Their election experts can help you deal with any problems you may face at the polls.

COVID Precautions

Voters should follow instructions when heading out to drop off their ballot or check in at a polling location, but they can also simply remember to follow the best practices public health officials have identified for other activities: wear a mask, practice physical distancing, and wash your hands.

Public health experts are also advising voters who are sick or worried they might have been exposed to COVID-19 to contact their local elections office. They may have options like casting an emergency absentee ballot or meeting an election worker outside a polling location to do curbside voting from their car.

Iona Stands in Solidarity

George Floyd. Breonna Taylor. Ahmaud Arbery. Trayvon Martin. Michael Brown. Eric Garner. Tamir Rice. Freddie Gray. Philando Castille. Tony McDade. Sandra Bland.

I say their names knowing that there are so many other Black Americans who have died before them at the hands of institutional and systemic racism and police violence. As a white woman, I cannot imagine the deep and distinct trauma that must be endured by my Black neighbors. What it must do to a person to live every day with an overwhelming amount of injustices within their community, a target on their backs from racial hate and miseducation, and so many heavy emotions. It boggles my mind and breaks my heart.

As a leader at Iona, I have a responsibility to this community to use my voice and my position to openly and loudly affirm that Black Lives Matter. We stand in solidarity with those seeking justice for victims of police violence and racist brutality.

As a leader at Iona, I also have a responsibility to ensure our work is rooted in anti-racism. Supporting our diverse clients and participants by keeping them healthy and safe means that as a staff we must also actively be anti-racist in our work. To be fully healthy and safe means to be free from racism and discrimination, and this extends to our clients, participants, staff, volunteers, donors, and entire community.

Additionally, we must continue to be relentless in making services accessible to all. We honor this work as we set out to open a new adult day health center in Southeast DC to help address inequities in access to vital services for marginalized older adults and family members in Washington, DC.

However, there is no single action to take to be anti-racist. We all must make a continuous commitment to this work.

My pledge as Executive Director at Iona is to make that commitment abundantly clear and to deepen Iona’s pursuit to be an anti-racist and inclusive organization as a staff and within our programming and services.

On that end, our directors are actively seeking and researching anti-racist education for our staff, and exploring other tangible actions we can take to ensure our Black employees have the resources they need to feel supported and our non-black employees have resources to address inherent bias. This commitment will take shape as we continue to listen to our community and address vital and necessary needs. If you have other ideas, we welcome your feedback.

I often end my messages thanking you for being a part of our community of care. Today, I must add that to truly be a community of care, we must continue to prove it. Institutional racism does not directly affect each of us equally, but we all have a role to play in fighting it. Because we all lose where racism is present.

Thank you for joining us in this commitment.

Sally S. White
Executive Director

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