Silver Circles Support Group Facilitator Olivia O’Neal Shares Advice from LGBTQ Members

Every year, the LGBTQ community celebrates June as Pride Month along with “straight” allies. This month pays tribute to those involved in the 1969 Stonewall Riots, as well as celebrates all lesbian, gay, bisexual, transgender, queer, intersex, or agender individuals. Although much progress has been made since the Stonewall Riots, social isolation, loneliness, and even access to safe, friendly services are still challenges for people who identified as LGBTQ. Iona is committed to providing safe, welcoming spaces for older LGBTQ adults to where they can gather, find support, build community, and get help with accessing resources. In partnership with Whitman-Walker Health, Iona offers Silver Circles—peer-led support groups for LGBTQ people over 60. We recently caught up with Silver Circles Facilitator Olivia O’Neal. Read ahead for our brief Q&A session as Olivia shares advice from group members on curbing isolation and anxiety during this time, and top take-a-ways from the group.

Q: What changes or other things have you noticed within your group since you all have been in quarantine?
A: I noticed the groups had more anxiety and a sense of loneliness than ever before, especially before we were able to get Zoom. Not knowing what was going to happen in the future affected many of our members. Remember, even before the pandemic, isolation was a challenge for some members. So the pandemic enhanced that a great deal—more than ever before. Now that we are able to see and hear each other again at our weekly Zoom meeting, it has lessened some. I think it will take a while to get back to where we were before the coronavirus. Many members told us [group facilitators] that they were feeling less isolated before the pandemic and thanked us for being there for them.

Q: Regarding the group members’ feelings of anxiety and isolation, was there any advice shared by you or other group members in the group?
A: There were a lot of tidbits that were shared on anxiety. It ranged from exercising to talking with friends that you haven’t heard from in years. Some other suggestions were as follows: Zooming with relatives, connecting with neighbors and social distancing, playing games on the computer, cooking new dishes, going for a walk, riding a bike, doing household projects, cleaning out closets and attics, organizing pantries, getting financial papers in order, etc. These are some ideas that members talked about.

Q: Have you noticed any major changes in group members overall from being in the group?
A: As a facilitator, I have witnessed a transformation of several members since joining a Silver Circle. For example, one member from a military background, was assaulted while serving in the military, and didn’t get much support or help before and since being discharged. Now, since being in the group, this member is active in the community and is thriving—seems to be more alive. The member told me and my co-facilitator that they owe it all to us. Impacts like this are why we need these groups to continue and be funded. This is just one story of many.

Q: What key benefits and take-a-ways have you noticed from group members?
A: They feel less isolated. They feel connected to other like-minded older adults from being able to talk about issues pertinent to them. They look forward to talking with one another on a regular basis, and become more open to developing friendships outside of the group. At our meetings, they feel safe to talk about their lives, including deaths of love ones, separation from loved ones, etc., even hearing advice from the members present. The cohesion of the group is important to the members and sets the foundation for a family like setting. Some members live alone and don’t have a family involved in their lives. So the group becomes their family.

Q: What information can you share with people who identify as LGBTQ who’d like to join a Silver Circle support group?
A: If you are interested in joining one of the groups, we’d love to have you! We have a total of five groups, including a new one just forming that will remain offered through Zoom even after in-person meetings eventually resume. To join a group, you must have a short intake phone call with Whitman-Walker staffer Michael Mitchell. He can be reached at 202-939-7646 or mmitchell@whitman-walker.org.

Additional Information

Silver Circles support groups have been offered since 2018, and are funded by a grant from the DC Department of Aging and Community Living as well as private funds raised by Iona.

In addition, if you or someone you know identifies as LGBTQ and is suffering from feelings of isolation, Advocacy and Services for LGBT Elders (SAGE) is offering support by matching them with community members to connect and share what’s going on in their day or just to say “hi.” The SAGE hotline is 877-360-LGBT (5428) for help. For more information about the Sage connect program, visit sageusa.org/sageconnect.

Sources:

www.sageusa.org/your-rights-resources/social-isolation

Do Not Fall Victim to COVID-19 Scams

No one wants to be taken advantage of. Older adults are commonly key targets and victims of financial fraud and exploitation. Since the start of the COVID-19 pandemic, there’s been an increase in scams toward older adults. And at Iona, we want to help keep older adults like you safe from falling victim to new scams. You can help prevent this from happening to you or someone you care about by being aware of what to look out for and knowing what to do if you suspect foul play.

We compiled a list of scams to be aware of during the COVID-19 pandemic. These scams are primarily being committed via telephone calls, text messages, and emails, so pay close attention, especially to who the sender is.

Scammers may claim or offer:

  • A COVID-19 cure or vaccine (no cure has yet been identified; ignore immediately)
  • Charity or donations
  • Free or at-home COVID-19 testing kits (home tests do not exist; ignore immediately)
  • Health or medical insurance options
  • Work-from-home opportunities
  • Unexpected calls or robocalls (these calls may claim to be from a legitimate organization or entity, for example, Social Security or Medicare, and scammers may even act like doctors or medical professionals)
  • Selling or promotion of protection materials and products against the virus, including masks
  • False claims that you’ve won something—if you were to win something, you would have entered contest or be aware
  • Scams referencing food stamps and targeting Supplemental Nutrition Assistance Program (SNAP) participants
  • Spam text messages. Learn more about recognizing and reporting them here.

This list of potential scams may be overwhelming, but here are steps you can take to stay protected.

  • Do not ever give out personal or sensitive information without KNOWING exactly who you are communicating with AND why you are providing such information. If you receive any unexpected communications via phone, mail, or email, most likely it is a false or misleading claim, ask, or offer. If you are still unsure or unclear, do your research by only calling phone numbers from existing documents, statements or pamphlets that are already in your possession, and by visiting the official website for the organization that’s claimed, and locating the main number there. Try to talk to a live person and confirm what you were offered or presented is true.
  • Hang up on robocalls and unknown callers. If you receive a call that sounds like you are talking to a robot or you suspect something is suspicious or off, follow your gut and hang up.
  • Contact your phone service provider about security and call-blocking tools. You can also register your number with the National Do Not Call Registry to restrict contact from telemarketers.
  • Do your research on charities you choose to support. Never give donations through cash or gift cards or by wiring money.
  • Brush up on your technology (e.g. devices and app capabilities). Explore and research the capabilities of your devices and phone, tablet, or computer applications, and if you do not feel completely comfortable with technology, ask a friend or family member for help. You can also check out one of the following services that provides free and low-cost tech support to older adults: Connect.DC – Digital Inclusion Initiative, or Teeniors: Tech Savvy Teens Empowering Seniors.

In addition to taking the previously listed precautions, you can read these common tactics used by scammers on older adults from SeniorLiving.org. For more information on how you and your loved ones can remain safe from fraud and exploitation, visit the following webpages.

If you suspect that you or someone you know has fallen victim to a scam, call or visit the DC Department of Aging and Community Living (DACL) at (202) 724-5626. If you live outside of DC, you can visit the Eldercare Locator to locate the nearest eldercare agency.

Call or visit our Helpline if you need support identifying additional resources or help with aging or caregiving related concerns at 202-895-9448 or info@iona.org.

Sources:

SeniorLiving.org Common Scams That Target the Elderly

WSFA 12 News Tips for older adults during COVID-19 pandemic

Iona Stands in Solidarity

George Floyd. Breonna Taylor. Ahmaud Arbery. Trayvon Martin. Michael Brown. Eric Garner. Tamir Rice. Freddie Gray. Philando Castille. Tony McDade. Sandra Bland.

I say their names knowing that there are so many other Black Americans who have died before them at the hands of institutional and systemic racism and police violence. As a white woman, I cannot imagine the deep and distinct trauma that must be endured by my Black neighbors. What it must do to a person to live every day with an overwhelming amount of injustices within their community, a target on their backs from racial hate and miseducation, and so many heavy emotions. It boggles my mind and breaks my heart.

As a leader at Iona, I have a responsibility to this community to use my voice and my position to openly and loudly affirm that Black Lives Matter. We stand in solidarity with those seeking justice for victims of police violence and racist brutality.

As a leader at Iona, I also have a responsibility to ensure our work is rooted in anti-racism. Supporting our diverse clients and participants by keeping them healthy and safe means that as a staff we must also actively be anti-racist in our work. To be fully healthy and safe means to be free from racism and discrimination, and this extends to our clients, participants, staff, volunteers, donors, and entire community.

Additionally, we must continue to be relentless in making services accessible to all. We honor this work as we set out to open a new adult day health center in Southeast DC to help address inequities in access to vital services for marginalized older adults and family members in Washington, DC.

However, there is no single action to take to be anti-racist. We all must make a continuous commitment to this work.

My pledge as Executive Director at Iona is to make that commitment abundantly clear and to deepen Iona’s pursuit to be an anti-racist and inclusive organization as a staff and within our programming and services.

On that end, our directors are actively seeking and researching anti-racist education for our staff, and exploring other tangible actions we can take to ensure our Black employees have the resources they need to feel supported and our non-black employees have resources to address inherent bias. This commitment will take shape as we continue to listen to our community and address vital and necessary needs. If you have other ideas, we welcome your feedback.

I often end my messages thanking you for being a part of our community of care. Today, I must add that to truly be a community of care, we must continue to prove it. Institutional racism does not directly affect each of us equally, but we all have a role to play in fighting it. Because we all lose where racism is present.

Thank you for joining us in this commitment.

Sally S. White
Executive Director

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