Carolyn’s Story

“My name is Carolyn Barnes and I live in senior housing in Northwest Washington. This is the first time I have ever testified before the D.C. City Council, so I ask your patience if I seem a little nervous.”

With these words, Carolyn Barnes began her February 2016 testimony before the City Council’s Committee on Health and Human Services. A resident of Regency House, Mrs. Barnes was there to talk about a Medicaid program that provides free home health aides to qualified seniors and people with disabilities. Called the EPD Waiver program, its purpose is to help individuals stay in their homes rather than go into nursing homes.

In 2006, doctors put five screws in Mrs. Barnes’ back to address a spine condition. She’s been in debilitating pain ever since.

For most of the past decade, she has had a home health aide who helped with grocery shopping, picked up prescriptions, and accompanied her to doctor’s appointments, among other activities. The aides were paid by a long-term care insurance policy she purchased.

Two years ago, her Iona case manager, Randy Smith, noticed that Mrs. Barnes’ insurance money was running out and told her that the EPD Waiver program would provide her with a free aide. That aide started last February – around the time her insurance money was about to run out and she would have been on her own.

“The EPD Waiver program has worked well for me,” Mrs. Barnes, who is 69, told the City Council. “I’ve been very happy with my aide. But because of a bureaucratic scare, I nearly lost her.”

Enter Randy Smith. A journalist-turned social worker who has been working as an Iona case manager for six years, “Randy really knows how to navigate D.C. government programs,” says Iona’s Executive Director Sally White.

A former newspaper reporter, Randy doesn’t take no for an answer. “I greatly appreciate being able to use my previous experience dealing with all branches of government to get results for individuals,” he says.

With Randy’s help, Mrs. Barnes – and countless other Iona clients – have benefited from government services for which they qualify. Many didn’t know those opportunities even existed.

“Mrs. Barnes was down to her last dollar,” says Sally. “I hate to think about the outcome if she didn’t have Randy in her corner.”

While Randy frequently testifies before the City Council, it is Mrs. Barnes, he says, who was the best one to share her story. “I wasn’t there to help myself,” she says. “I testified in hopes that it will help other senior citizens who need help in order to stay in their homes.” As for her initial anxiety about speaking in public, Mrs. Barnes said it made all the difference to have Randy by her side. “Once I started, I couldn’t stop,” says the newly empowered advocate. “I just had to speak my mind.”

“I wish everyone had a Randy Smith in her life,” she adds. “Once you have all your ducks in a row, and all your questions answered, it’s smooth sailing.”

Suzanne’s Story

When Suzanne Gentes’ husband passed away in May of 2015, she had anticipated feeling the deep grief of losing a spouse. What she didn’t expect, however, was feeling an additional loss from saying goodbye to friends in Iona’s caregiver support group for spouses and partners of people with dementia.

Over several years, Suzanne had come to rely on the group as a safe space to vent, laugh, and cry with people in similar situations. “The group really helped a lot, and in a way, I had a circle of caregivers to take care of me,” says Suzanne.

After her husband died, it was difficult not to have that continued support. And, while she tried bereavement groups with other area organizations, there was always something missing, as Suzanne found that few addressed her important caregiver role. Knowing that Iona had been there during her caregiving journey, Suzanne turned to Iona again in her grief.

The timing was meant to be. Just a month prior, Iona psychotherapist and support group manager Bill Amt had surveyed former Iona caregiver support group members to learn more about their caregiving journeys and gather feedback on how Iona could better support them.

Additionally, Bill was also investigating bereavement group models. “As the support group manager, I’m always thinking, ‘What more do we need?’” says Bill. “When I looked at Iona’s menu of offerings, I saw that there was a gap.”

With Suzanne’s help, Iona was able to fill that gap.

Using feedback from Suzanne’s personal experience, along with best practices, Bill and Iona’s Director of Consultation, Care Management, and Counseling Deb Rubenstein designed Iona’s newest group: the After Caregiving Support Group. Its first meeting was in April.

Unlike other grief groups Suzanne tried, Iona’s After Caregiving Support Group focuses on not only grief, but also caregiver identity and transition, says Iona social worker Liza Chapkosvky, who co-facilitates the group with Elizabeth Buchanek, an experienced volunteer. “When you’re a longtime caregiver, your identity is so wrapped up in that experience,” says Liza. “When it’s done, you might have a wide range of emotions and you’re also trying to figure out, ‘what’s next for me.’”

The group, then, helps members process their grief, as well as think about next steps. It’s also a great space to share resources, literature, and success stories for self-care, adds Suzanne. And, of course, having a circle of caregivers is a welcome return for Suzanne. “It’s nice to have people again who care enough to listen and to share their grief with you,” she says. “It’s a wonderful reminder that despite the darkness, there is some light out there.”

Jessica’s Story

A resident of Glover Park, Jessica, 30, was looking for a volunteer opportunity near her neighborhood. Having grown up in Tennessee in a multi- generational household and earned a degree in public health, she wanted to work with older adults. “When I was a child, my mother’s parents lived with us part of the year and my father’s parents lived close by. In D.C., I missed being part of a community of all ages.”

At the Active Wellness Program at St. Alban’s, where she does a little bit of everything, Jessica is known as the “lunch lady.” Her favorite part: getting to know the participants – active older adults who come for lunch and a range of activities. But the friendships don’t end there. She frequently runs into her St. Alban’s friends on the bus, in the grocery store, or on the street. “Iona has expanded my community,” she says. “That’s a big part of what keeps me coming back.”

Her professional interests drew her to volunteer with the D.C. Coalition on Long Term Care. The Coalition is committed to expanding and improving the quality of the District’s long-term care programs so that low-income residents with chronic care and/or disability needs can age in the community safely and with dignity. “Our role is to make sure members of the D.C. City Council know – especially during budget season – that people in the community care and are paying attention to funding that is vital to older adults,” says Jessica, who has helped draft testimony. “There’s a thrill in shadowing Judith Levy (the Coalition’s coordinator), who knows everyone and everything about long-term care.”

In 2015, Jessica began volunteering in the Wellness & Arts Center, Iona’s adult day health program for older adults with dementia, intellectual disabilities, Parkinson’s, and other chronic conditions. “What strikes me is how invested the staff is in the participants’ experiences. You don’t see that everywhere.”

“Many folks my age say they are not sure what it would be like to volunteer with seniors,” she says. “They don’t understand it’s really fun to work with older people, including folks with dementia. A lot of people are afraid of that.

They think it must be depressing. But it’s the complete opposite. Sharon O’Connor, director of the Wellness & Arts Center, says: ‘It’s like being on a cruise ship every day.’ It’s such a happy place.”

“Volunteering at Iona lifts my spirits and grounds my week,” she adds. “I can go in there stressed and I leave feeling really good. It may seem counterintuitive to folks who haven’t had the chance to experience it.” Jessica, who gave birth to her first child over the summer, recently returned to the Wellness & Arts Center to introduce Erin to the participants. Many of them had offered her parenting advice last spring — pearls of wisdom that Jessica will undoubtedly value for many years to come.

Lakshmi’s Story

Thirty women and men are waiting for Iona’s free Farmer’s Market to open at our Active Wellness Program at St. Alban’s, which offers a nutritious lunch and diverse activities to older adults in the neighborhood and beyond. Leading their line with her reusable bags in tow is Lakshmi Hettihewa.

Lakshmi Hettihewa has been a huge fan of the Active Wellness Program at St. Alban’s since she first decided to check it out last summer. The timing, says Lakshmi, was meant to be. “Last year, my doctor ordered a glucose blood test, and she discovered that I’m on the borderline for high blood sugar. I was so panicky and upset. I needed to make some changes.”

For Lakshmi, that meant exercising more and paying closer attention to her diet. The Active Wellness Program at St. Alban’s was able to help with both.

“I love Dr. Eileen’s exercise program and the yoga. Then, I came to know the Farmer’s Market and my whole world opened up. I simply, simply love the program,” Lakshmi says.

A native of Sri Lanka, Lakshmi was accustomed to eating mostly rice with only a few vegetables or some protein. But after learning of her high blood sugar, she knew that she needed to eat more greens. The cost of this change, however, was worrying to Lakshmi. “Fresh produce, and high-quality especially, is expensive,” she explains. “I would not be eating this many vegetables if not for your market.”

In addition to getting access to fresh and local produce — for free — Lakshmi also praises the educational aspect of the Farmer’s Market and, in particular, Ashlea Steiner, Iona’s Food Access Coordinator.

“Ms. Steiner is inspiring,” Lakshmi says. “She’s introduced us to new produce and makes it interesting and exciting. I had never had kale before the market, and now I’m hooked!”

Now, after nearly a year participating in Iona’s Active Wellness Program at St. Alban’s, Lakshmi feels healthier and has even lost some weight. And her blood sugar? “After six months, it has declined,” says Lakshmi proudly. “You have expanded my world to include fruits and vegetables. Thank you to Iona and to Ms. Steiner for this positive experience.”

Gavin’s Story

In February 2015, Gavin Lawrence’s 78-year-old mother — who has dementia — disappeared from her DC condo. Gavin — who lives in Chicago — credits Iona nurse practitioner Fiona Druy and social worker Catherine Paitz with getting him through that crisis and many other challenges.

“Mom was a trailblazer,” says Gavin. A native of Guyana, she was the first in her family to come to the U.S. where she earned her PhD, raised Gavin on her own, and taught literature and African American history at Howard University. “She’s always been independent,” he says.

That became more challenging when she had heart surgery in 1995, a minor stroke in 2000, and, over time, developed dementia. In 2008, she took early retirement from Howard.

At the same time, Gavin was struggling to care for her from his home in Chicago, where he also was raising two children. In addition, his work as a stage actor takes him all over the country. (You may have seen him in “Ma Rainey’s Black Bottom” at Arena Stage).

In November, Gavin and several relatives decided it would be best for his mother to return to Guyana, where her sister and a live-in nurse could care for her. That turned out to be “miserable for everyone,” says Gavin. His mother stopped eating and lost weight. She was unhappy, frustrated, and angry. “She thought she had been kidnapped,” Gavin says.

So the family moved her back to DC and, with Iona’s help, began looking for safe housing options. Still, that conversation always ended with her saying she wasn’t moving.

Then came the call every family member who has a loved one with dementia fears. His mother was missing. After a frantic search, relatives found her near American University, disoriented and alone.

In the weeks that followed, Gavin was plagued by questions such as: “Do I want her happy — or safe” and feelings of guilt that grew out of the fact that, in his culture, most elders live with their adult children until they die.

Throughout the experience, it was Iona’s staff that helped him to navigate these emotional and practical issues. “They have been nothing short of angels,” he says. “They spoke directly and frankly with my mother about the benefits of assisted living in a way that reinforced what I needed to do,” says Gavin, who moved his mother into a senior living community in June. “Until the move, Catherine and Fiona visited my mother in her condo twice a week. They were professional and personal, compassionate, and honest. They were the one little light in the midst of a lot of darkness.”

If you or someone you know needs help navigating eldercare issues, call Iona at (202) 895-9448, and ask for our Helpline.

Sergio’s Story

I’m a fighter. We’re going to turn this thing around or die trying. That’s just how I’m built.

An only child, Sergio Rozzelle does everything to support his mother, Margaret. Three years ago, friends and neighbors started noticing a change in Margaret’s behavior. “She started having symptoms of dementia and some friends reached out to me and said, ‘I think you need to come back home,’” says Sergio, who had previously lived in Atlanta, GA for 24 years.

At first, Sergio commuted back- and-forth from Atlanta to DC every few weeks. Then, as his mother’s symptoms progressed, it became clear that a move was necessary. “I had this decision: do I move her to Atlanta or do I move here,” Sergio recalls.

A trial-run in Atlanta, however, revealed just how difficult a move would be. “I flew her down to Atlanta for Thanksgiving, and it was an ordeal,” says Sergio. “And even when she was with me, she was not happy. I could see the symptoms were much more prominent because she wasn’t in familiar surroundings. She was confused. There was no way.”

So, in December 2014, Sergio left Atlanta. “I just dropped everything and moved up here,” he says.

Once in DC, Sergio’s fight for his mother’s care only deepened. “I have no reverse,” he says. “I’m going to do anything I can if it helps.”

For Sergio, that meant getting his mom to Iona’s Active Wellness Program at St. Alban’s.

Sergio first learned about our program from Vivian Harris, a family friend who worked for Iona. It seemed like a great fit for his mom. The only problem — Margaret refused to go.

“Mom was not interested in coming at all,” Sergio says. “It was like pulling teeth.”

But, Vivian had the perfect solution: why not frame the program as going to work? “The whole idea was that mom would be going to work with Vivian to help others,” says Sergio. Margaret agreed to go with Vivian, and immediately fell in love with our program, and manager Courtney Tolbert. “Mom really, really loves Courtney. Courtney is absolutely amazing. She treats everybody, every single person, with the care and personal touch and interaction that they need.”

That first visit was nearly two years ago.

Today, Margaret attends the Active Wellness Program at St. Alban’s every day. “I drive her myself and we live all the way out in Southwest DC, but she’s attached to this program. She just loves it,” says Sergio. “It’s made her feel good about herself again. She’s not just sitting around, watching TV. She’s doing things and having new experiences on a daily basis. She’s excited to go every morning.”

Despite the distance, Sergio has no hesitation about making the drive. “The conversations, the activities, the field trips. It’s all worth it. That’s why I come up here every single day. I could get her into a program closer to the house, but it wouldn’t be Iona.”

The positive effects on his mom, Sergio says, have been plenty. “She’s not as anxious anymore. She has a sense of accomplishment because she’s contributing to a community again. And we have something to talk about in the evening.”

Sergio has also noticed positive changes in himself, too. “I feel comfortable,” he says. “Mom is here. I don’t worry about her at all during the day.”

Marina’s Story

Marina Quijano is independent and headstrong. She is also humble and generous.

Marina left her native Colombia in 1949 in the midst of that country’s bloody civil war to join her parents in Washington, DC.

“In Colombia, she was never expected to work,” says her brother Peter, a New York-based attorney. She was expected to get married and raise a family.

But Marina had an independent streak. Instead of a more traditional role, she landed a job in the District with a local real estate company. She threw herself into her career and rose to a management position. She never married or had children. Her colleagues became a second family. In 2011, she retired at age 84.

Now 90, Marina still goes to “work.” But instead of going to an office, she goes to Iona’s Wellness & Arts Center, an adult day program for older adults with dementia, Parkinson’s Disease, and other chronic conditions.

“She’s worked for 60 years,” says Peter. “It’s what she knows how to do. Iona provides something no one else can: a safe and supportive place where Marina has a sense of self-worth. That’s something all of us want—no matter how old we are.” In addition, Peter says, it gives him peace of mind to know she is in a safe, supportive environment.

At Iona, Marina dresses the same way she did when she went to the office, always with a purse to complete the outfit.

“I’ve seen a real change in my sister since she started at Iona,” says Peter. “Once again, she has a purpose. I noticed it almost immediately after she…I was about to say ‘started working there.'”

“Marina likes to feel needed,” adds Sharon O’Connor, director of the Wellness & Arts Center. “She is happiest when she is doing something helpful. So we put her to ‘work.’” Marina helps “lead” exercise classes and clears the tables after lunch. In addition, since Marina was trained in Colombia as a classical singer, the staff frequently invites her to share a song. She recently performed the national anthem at Iona’s Celebration of Achievement, an annual Wellness & Arts Center program that recognizes participants’ accomplishments.

“We talk about a strength-based program,” says Sharon. “What that means is we figure out what makes people tick, what brings them joy. We figured out right away what brings Marina joy: helping people.”

“Every time I step foot in this place it’s like stepping foot in heaven. I do this work with all my heart,” says Marina.

50 Stories for 50 Years – Stories that Inspire

For 50 years, Iona has been a trusted source of support, connection, and empowerment for older adults and caregivers. As we celebrate this milestone, we invite you to explore “50 Stories for 50 Years”—a collection of powerful, real-life experiences that highlight resilience, caregiving, aging, and the impact of Iona’s services.

Read the Stories That Inspire Change

Each story in this collection reflects the strength of our community—people who have faced the challenges of aging, cared for loved ones with dementia, or found support through Iona’s programs. Their voices bring to life the importance of advocacy, compassion, and connection.

Zelda’s Story: Zelda Kapner, 85, never found her soul mate, but she did find Iona. As a regular participant in Iona’s Active Wellness Program at St. Alban’s, she has made friends; gets a daily dose of exercise, current events or culture; and enjoys a midday meal…. Read More

William’s Story: Back in 1976, when William Reid and his mother bought a three-bedroom house in the District’s leafy Chevy Chase neighborhood, he imagined living there with his future wife and children… Read More

Marina’s Story: Marina Quijano is independent and headstrong. She is also humble and generous. Marina left her native Colombia in 1949 in the midst of that country’s bloody civil war to join her parents in Washington, DC… Read More

Deborah & Quentin’s Story: When Deborah Dougherty and Quentin Looney retired, they saw it as a chance to pursue their passions. For Quentin, that meant teaching cooking classes, while Deborah led weekly fitness classes… Read More

Noreen & Murray’s Story: Murray Howder has lived in his two-story, prairie-style house off Connecticut Avenue since 1966. Now 89 and living with Parkinson’s disease, mild dementia, and a heart condition, he has one remaining wish… Read More

Peter’s Story: Caring for a loved one after an illness or injury is challenging under any circumstances. For Peter Kou, caring for his beloved wife Maybelle after she had a stroke and developed dementia—all while navigating the pandemic… Read More

Donald’s Story: Donald Burch III is among the many older adults who lack the support system traditionally provided by family. He’s single, has never had children, and is the last living member of his family… Read More

Gregory & Carlton’s Story: Carl “Gregory” Everett and Carlton Washington met at Forest Haven when they were just eight years old. Both are blind and have intellectual disabilities. While they aren’t related by blood, the two men are known by family and friends as… Read More

Mary Beth’s Story: Mary Beth’s  involvement with Iona began with  a simple desire to see her mother-in-law, Susan, thrive. After moving to Washington, DC to live with her son, Susan found joy in the vibrant community fostered by Iona… Read More

Marie & Classie’s Story: When Marie’s uncle passed away from COVID-19, her 81-year-old mother, Classie, who had been living with her brother, was now left alone in New York State, while dealing with Alzheimer’s disease… Read More

Brandon & Tina’s Story: Brandon, like so many caregivers today, is part of the sandwich generation—juggling the demands of his personal life while also caring for his aging mother, Tina… Read More

Gavin’s Story: In February 2015, Gavin Lawrence’s 78-year-old mother — who has dementia — disappeared from her DC condo. Gavin — who lives in Chicago — credits Iona nurse practitioner Fiona Druy and social worker Catherine Paitz with getting him through that crisis… Read More

Sergio’s Story: I’m a fighter. We’re going to turn this thing around or die trying. That’s just how I’m built. An only child, Sergio Rozzelle does everything to support his mother, Margaret. Three years ago, friends and neighbors started noticing a change in Margaret’s behavior… Read More

Fran’s Story: Fran Pflieger was feeling lost. A recent retiree, she had thought that her retirement would be a welcome new phase of life. Instead, “I had this feeling of free falling,” she says… Read More

Lakshmi’s Story: Lakshmi Hettihewa has been a huge fan of the Active Wellness Program at St. Alban’s since she first decided to check it out last summer. The timing, says Lakshmi, was meant to be… Read More

Jessica’s Story: A resident of Glover Park, Jessica, 30, was looking for a volunteer opportunity near her neighborhood. Having grown up in Tennessee in a multi- generational household and earned a degree in public health, she wanted to work with older adults… Read More

Suzanne’s Story: When Suzanne Gentes’ husband passed away in May of 2015, she had anticipated feeling the deep grief of losing a spouse. What she didn’t expect, however, was feeling an additional loss from saying goodbye to friends… Read More

Carolyn’s Story: “My name is Carolyn Barnes and I live in senior housing in Northwest Washington. This is the first time I have ever testified before the D.C. City Council, so I ask your patience if I seem a little nervous.” With these words, Carolyn Barnes began her February 2016 testimony… Read More

Wes’ Story: Wes Morrison was living in Washington, D.C. at the height of the HIV/AIDS epidemic. In the decade from 1990 to 2000, Wes – who is a proud gay man – lost more than 100 friends. Actually, he just stopped counting at 100. That was a low point in his life…. Read More

Gilbert’s Story: Gilbert Lavine didn’t plan to retire at 61. A native Washingtonian, Gilbert was working as a treasurer at a major company that underwent an acquisition. He stayed on for a year after the acquisition before retiring in 2012, much earlier than he had anticipated… Read More

Stella’s Story: Stella “Starr” Clarke, kept running into the sociable stranger in her Cleveland Park neighborhood. Each time, his message was the same: “Come check out the club.” After four invitations, she had to see this place for herself… Read More

Caroline’s Story: It’s hard enough taking care of one parent with a serious illness. Imagine taking care of two — while living in a different city. Caroline Scully was living in Massachusetts. Her parents were living in the District’s Glover Park neighborhood, next door to her brother. Then things began to unravel… Read More

Pari’s Story – Part 1: When Iona social worker Liza Chapkosvky first met Parivash “Pari” Amirshahi, Pari was isolated in her apartment, surviving on little food and company. She had no bed, and she was sleeping on her small couch. “I could never straighten my legs,” says Pari, 79. Two years later, her life looks completely different, thanks to Iona…. Read More

Pari’s Story – Part 2: Two years ago, Parivash “Pari” Amirshahi could not have imagined how much better her life could be. But thanks to your generosity, Iona opened her eyes —literally. When Iona social worker Liza Chapkosvky first met Ms. Pari Amirshahi, she was isolated in her apartment… Read More

John’s Story: If you’re ever visiting Iona’s Wellness & Arts Center, you might just bump into John Diggs, 75. He’ll be the man with a big smile on his face welcoming visitors and telling everyone he meets, “I love Iona!” Give John a moment, and you’ll hear just why he’s become one of our most vocal supporters…. Read More

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