Ways We Can Help

Ways We Can Help

Our professional team of licensed social workers and clinical nurse care managers specializes in working with older adults, family caregivers, and professional associates in navigating and problem solving the challenges of aging.

We save you and your family time and energy, facilitate decision making, and give you peace of mind.

Here are a few of the ways that Iona Care Managers can help you or an older adult in your life:

Aging in Place

You want to support an older adult’s wish to continue living in their own home. But how can they do so safely and affordably? Iona’s Care Management team provides solutions such as:

  • Visiting your relative at home to determine if services or home modifications are needed
  • Pointing you to cost-effective home care options
  • Referring you to services on everything from home renovations to social outings and other desired activities

If you do not live nearby or cannot take on the logistics of managing care in the home, an Iona Care Manager can also:

  • Arrange and supervise home care services
  • Visit older adults at the schedule of your choosing
  • Troubleshoot problems, including if an older adult is reluctant to accept care
  • Escort older adults to medical appointments
  • Support you in urgent situations or emergencies, including health care crises
  • Communicate with you, family members, service providers, and healthcare providers to ensure an older adult’s needs are met

Making a Move

Does an older adult need to move to an assisted living facility or nursing home? How do you weigh the options or find the right place for them? Iona Care Management provides guidance in navigating your “stay or move” decision-making process:

  • Providing advice on costs and strategies for evaluating different types of facilities
  • Making recommendations to facilities that meet an older adult’s needs
  • Visiting facilities with you to make sure the right questions are asked
  • Providing referrals for downsizing and move coordination companies, movers, cleaners, and senior realtors

After your family member’s move, your Iona Care Manager will continue to provide support. We help you by:

  • Troubleshooting problems with an older adult’s adjustment to a new home
  • Visiting older adults at a schedule you choose to make sure everything is going well
  • Monitoring an older adult’s transition and care needs

Hospital/Rehab to Home

When navigating a health crisis, planning next steps can be overwhelming and confusing. Your Iona Care Manager works with you, your family, and the hospital’s discharge planner to make an older adult’s transition as smooth as possible. Our safeguarding work ensures that all appropriate services are arranged upon return to home. Our guidance can also reduce the likelihood of re-hospitalization. Iona Care Managers can provide assistance with:

  • Consultations on post-discharge logistics, including coordinating with hospital or rehab discharge planners
  • Healthcare advocacy
  • Facilitation and arrangements for whatever an older adult needs at home, including home care services, transportation, meals, equipment, medications, and follow-up medical appointments
  • Evaluation of long-term care needs

Dementia Care

Caring for someone with dementia or memory loss can be isolating and all-consuming. You might have challenges just getting through the day – not to mention concerns about the future. Your Iona Care Management team can provide:

  • Advice on services and programs tailored for individuals with dementia and memory loss, including information on how to care for someone at home
  • Resources for caregiver support
  • Coaching on how to manage challenging behaviors
  • Future-planning guidance and coordination for down-the-line needs, whether at home or in a facility

Family Support

When making decisions for an older adult’s care, getting everyone on the same page can be stressful and demanding, especially if many people are involved. Our Iona Care Management team can help with:

  • Mediating family conversations and providing conflict resolution
  • Making connections to valuable respite and support sources, including counseling or support groups
  • Taking on tasks for you
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